Refunds. All sales are final. There are no refunds for test kits that go unused, are lost in transit, or are rejected by the laboratory for any reason, including improper collection, insufficient sample quantity, or shipment from a country the laboratory cannot accept. There are no refunds for consultations once purchased.
Consultations must be used within 90 days. Any consultation purchased through this website must be scheduled and completed within 90 days of the date of this order. Consultations not scheduled and completed within that period are forfeited and are not refundable, transferable, or subject to extension.
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